As a facility manager or supervisor, the state of your building is a reflection of your company. Regardless of the type of industry, there's only one chance to make a good first impression on potential clients, current customers, and even existing and future staff members.
Maintaining a clean and sanitary environment is crucial to a company's success. It is not easy to find a professional commercial cleaning service that offers the exact help that is needed and can work around a busy schedule. There may be several commercial cleaning companies in Northeast Florida, but each one may differ in the level of experience, the products used, and the services offered.
How can you determine which cleaning company is right for you?
The experts at ServiceMaster by PWF listed the few essential qualities of a professional commercial cleaning company.
Level Of Experience and Training
A company with years of experience is important, but one that backs their commitment to quality with ongoing employee training is essential. Consistent, meticulous training allows employees to receive regular updates on the latest cleaning techniques and safety protocols. Training encourages greater accountability and helps ensure that a facility is always cleaned to the highest standards and reduces liability and increases safety. Don't hesitate to ask the following questions to a cleaning company:
How often do you provide your employees with ongoing training?
Who provides the training?
How long has your business been in operation?
Flexibility and Scheduling Availability
A cleaning company should be considerate of your business's needs. Feel free to ask a potential cleaning company the following questions regarding their schedule:
Are they willing to work around your company’s hours?
Are there any blackout times in their schedule?
Will a main contactor team of cleaners be available for emergency requests or problems that unexpectedly arise outside of normal business hours?
Types Of Services and Plans Offered
Sometimes, businesses looking to hire cleaning crews get cornered into hiring companies that offer too many or not enough of the services they truly need. Since a company’s environment is unique, a cleaning service must be able to handle both basic tasks and complex procedures that a facility may require.
In other words, a good cleaning company will understand that there’s no one-size-fits-all approach to providing your facility with the services you need. Ask a potential cleaning company the following questions to determine if they’re a good fit for your business:
Do you offer customizable cleaning plans?
What project-based services do you provide, such as power washing, hard flooring treatments, carpet and upholstery cleaning, or special event cleaning?
Types of Facilities Served
In addition to ensuring that a cleaning company specializes in a variety of services, find out what types of facilities they serve. Depending on the nature of your business, you may need specialized cleaning services that a business within another industry might not. For example, a business office may need basic daily cleaning, while a healthcare facility will require daily disinfection services that follow procedures set forth by leading organizations like the Centers for Disease Control and Prevention (CDC). It is a good idea to ask a cleaning company which facilities they've serviced that are similar to yours or references.
Accountability and Communication
Finding one that's committed to building positive, lasting relationships with their clients is an important goal. A commercial cleaning company that provides personalized, courteous service is more likely to accommodate all of your requests and address any of your concerns in a timely manner. When consulting with a potential cleaning company, ask them the following questions:
Will I have direct access to one primary point of contact?
Can I contact that person after business hours if a need arises?
How often can I expect check-in to ensure their cleaning routines exceed my company’s expectations?
Is there a system for customer communication? Regular quality assurance process?
Safety and Industry Standards
A professional commercial cleaning company must follow strict safety and industry standards. A fully licensed, bonded and insured company is also important. A reputable, established cleaning company should follow industry standards and cleaning protocols that are set forth by organizations like the following:
Centers for Disease Control and Prevention (CDC)
Occupational Safety and Health Administration (OSHA)
Environmental Protection Agency (EPA)
Health Insurance Portability and Accountability Act (HIPAA)
Supplies and Equipment
A commercial cleaning company should utilize the best equipment and innovative cleaning products to keep a facility in top condition. If a business requires specific cleaning supplies that meet special disinfection or sanitization procedures, ask the potential cleaning crew if those products are available. Some other supplies and equipment questions you may want to ask include the following:
Do you use equipment that minimizes noise?
Where do you buy your cleaning supplies?
Do you offer environmentally friendly cleaning services?
The Benefits of Using a Professional Office Cleaning Service in Florida
Increased Employee Productivity
Decreased Sick Days
Cost-Effectiveness
Less For You To Have To Take Care Of
A Higher Quality Of Cleanliness
Get The Professional Cleaning Service You Deserve in Florida
Whether you're in need of experienced janitorial services or you're searching for project-based cleaning services, the professionals at ServiceMaster by PWF want to ensure that your business maintains the highest standards of cleanliness on a regular basis. We utilize the latest technologies and procedures to deliver a job that's completed to our customers' satisfaction. With a commitment to delivering the highest standards of cleanliness every time we provide services, we’re proud to help national and local companies keep their facilities in excellent condition.
Services Offered:
Disinfection and Sanitation Services
Carpet Cleaning
Tile and Grout Cleaning
Sewage Cleanup
Upholstery Cleaning
Contact ServiceMaster by PWF at (866) 599-0871 today to find out how we can work with you to create a customized cleaning regimen that fits your business’s needs.
